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Privacy Policy

Last Updated: 12/10/25

Protecting your personal information is our priority. This Privacy Policy applies to https://www.witnessgear.com(“Site”) and Witnessgear (“we,” “us,” “our”) and governs our data collection, usage, and practices. By using the Witnessgear website, you consent to the data practices described in this statement.

1. Collection of Your Personal Information

To provide you with our products and services, Witnessgear may collect personally identifiable information, such as:

  • First and Last Name

  • Shipping & Billing Address

  • Email Address

  • Phone Number

If you purchase products from Witnessgear, we collect billing information (via secure payment processors) required to complete the transaction. Witnessgear does not store full credit card numbers — payments are securely processed through third-party gateways such as Stripe, PayPal, or WooCommerce Payments.

We only collect personal information when you voluntarily provide it, including when:

  • Creating an account on our site

  • Making a purchase

  • Signing up for email newsletters

  • Entering promotions or giveaways

  • Contacting us through forms or email

  • Responding to surveys

  • Leaving product reviews

We may also collect additional non-personal information in the future to improve your browsing experience.

2. Use of Your Personal Information

Witnessgear uses collected information to:

  • Operate and improve our website

  • Process your orders and deliver purchased products

  • Provide customer support

  • Communicate order updates and confirmations

  • Send promotional offers, newsletters, and announcements (you may opt out anytime)

  • Personalize your shopping experience

  • Improve our product offerings and website functionality

We may also use your information to inform you of new products, sales, or services offered by Witnessgear or our trusted partners.

3. Sharing Information With Third Parties

Witnessgear does not sell, rent, or lease customer information to third parties.

However, we may share data with trusted third-party service providers who help us operate our business. These may include:

  • Shipping carriers

  • Payment processors

  • Email marketing platforms

  • Web hosting providers

  • Analytic tools

  • Customer support tools

These companies are only permitted to use your information as needed to provide their services and must keep your data confidential.

Witnessgear may also disclose information if required by law or in good faith to:

  • Comply with legal obligations

  • Protect the rights and property of Witnessgear

  • Ensure the safety of users or the public

4. Tracking & Analytics

Witnessgear may track user behavior on the site to understand which products and pages are most popular. This helps us improve content, product offerings, and user experience.

We may also collect automatically transmitted analytics data, including:

  • IP address

  • Browser type

  • Device type

  • Access times

  • Referring websites

This information is used to maintain website quality and analyze overall traffic trends.

5. Use of Cookies

The Witnessgear website uses cookies to enhance your shopping experience. Cookies allow the Site to:

  • Remember your preferences

  • Keep items in your cart

  • Save login information

  • Provide personalized product recommendations

You may choose to decline cookies through your browser settings. However, doing so may limit your ability to enjoy certain features on the site (e.g., checkout or saved cart contents).

6. Security of Your Personal Information

Witnessgear uses appropriate security measures — including SSL encryption — to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online data transmission is 100% secure. By using the website, you acknowledge these limitations.

7. Children Under Thirteen

Witnessgear does not knowingly collect personal information from children under the age of thirteen. If you are under 13, you must have permission from a parent or guardian to use this website.

8. Email Communications

We may send emails regarding:

  • Order confirmations

  • Shipping updates

  • Customer support responses

  • Promotions and special offers

  • Newsletter updates

You can unsubscribe from marketing emails at any time by clicking UNSUBSCRIBE at the bottom of any message.

9. Changes to This Policy

Witness Gear may update this Privacy Policy from time to time. Significant changes will be communicated via:

  • Email

  • A notice on our website

  • An updated “Last Updated” date at the top of this page

Your continued use of the Site indicates acceptance of those changes.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Witness Gear
Email: sales@witnessgear.com
Website: https://www.witnessgear.com